Privacy Policy

Bronto365 is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our audio-visual services, website, and related platforms.

1. Information We Collect We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing details, and other contact information provided during inquiries, bookings, or service agreements.

• Technical Data: IP address, browser type, device information, and usage details collected when you visit our website.

• Payment Information: Credit card details or other payment methods processed securely by third-party payment processors.

• Event-Related Data: Details related to AV service requirements, event locations, and any other necessary specifications.

2. How We Use Your Information We use the collected information for the following purposes:

• To provide and manage our audio-visual services.

• To process transactions and send invoices.

• To respond to inquiries and provide customer support.

• To improve our website, services, and customer experience.

• To comply with legal and regulatory requirements.

• To send promotional materials (if consent is given).

3. Information Sharing and Disclosure Bronto365 does not sell, trade, or rent your personal information. However, we may share data with:

• Trusted third-party service providers for payment processing, website analytics, and technical support.

• Legal authorities if required by law or in response to legal processes.

• Business partners for event coordination (only with your consent).

4. Data Security We implement industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices You have the right to:

• Access, update, or correct your personal data.

• Request the deletion of your personal information (subject to legal obligations).

• Opt out of marketing communications.

To exercise your rights, contact us at 365@bronto.co.za.

6. Cookies and Tracking Technologies Our website may use cookies and similar technologies to improve user experience and analyze website traffic. You can adjust your browser settings to refuse cookies, but some features may not function properly.

7. Third-Party Links Our website may contain links to third-party sites. Bronto365 is not responsible for the privacy practices of external websites.

8. Policy Updates We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated effective date.